Finding anyone who will give it to you straight in the automobile industry can be difficult these days, especially when it comes to a certified transmission technician. There are some characteristics, however, which everyone should be looking for such as those in the technicians working at Trans Works Transmissions which separates a great technician from one who will probably be leaving you looking for a second opinion or repair in the end. Wonder what they are? Then read on:
Make Sure They Are Certified
Anyone who claims to be a certified transmission technician or specialist needs to be certified. They will have certification granted by the National Institute for Automotive Service Excellence (also known as ASE). Most of these specialists will have this prominently and proudly displayed on their wall, but if they do not, don’t be afraid to ask them for proof.
The Shop Services Your Make and Model
Even if you own the most popular type of car on the market, that does not necessarily mean that the shop you choose to perform transmission work on it will be able to The first step that you need to make is to ensure that the shop actually knows how to repair you type of car and that they have both the latest equipment and the most up to date training on how to fix your vehicle.
Look for Reviews Online
The Internet is a fantastic resource for certified transmission specialists and technicians (and we at Trans Works Transmissions have gained a lot of clients through this resource). Those who have received services will be incredibly upfront about what they liked, what they had, and what they think could use a bit of a tweak or improvement. Check out the reviews, and if you are still left with questions then contact a certified transmission specialist, and he may be able to answer them.
- TIP: Check with the Better Business Bureau, or BBB. Even if all references come out positive, the BBB and the company’s social media pages are the best places to look for unbiased and honest accounts of how business was conducted and what quality of a repair they received was.
Try them with Something Small
If you will need to try out a completely new shop and can delay repair, try them out with something smaller and less significant (i.e. an oil change, a brake joke, etc.). This will help tell you whether or not the technician and their company are people whom you want to work with and who will be able to tot trust with your vehicle.
Ask About their Warranties
Most auto repair shops will offer warranties not only on the parts they sell us (which is actually a manufacturer’s warranty) but also on their workmanship. Whenever possible, choose a company, which is able to offer a guarantee on their work, and make sure that their warranty works for you and the work to be done.
